Create and inspect audiences
Create a segment to show content to a defined group of visitors. For example, a segment can include visitors who viewed a product recently and have not converted.
Choose an existing audience first
Open Segments to inspect behavioral audiences, ad-source audiences, and custom rules. Read the group's definition and available evidence before targeting it. A behavioral label describes observed activity; it does not establish a visitor's identity or purchase intent.
Create a custom segment
- In Segments, click New segment.
- Give the segment a recognizable name and description. Keep Builder selected to edit rules visually.
- Add the conditions that define the audience. Combine conditions with AND when all must match, or OR when any can match. Set each relevant time window.
- Read the automatic preview at the bottom. It estimates how many profiles match; individual rule counts help locate an overly narrow condition.
- Choose the Refresh behavior, then click Save segment. Open the saved row to review or change its rules.
- Select that segment as the audience when creating a content variant or configuring a trigger.
Check the audience
The segment should appear in the custom segment list and in the relevant audience picker. A saved segment with no matching profiles will not create traffic for a variant.
If the preview is empty, check the event name, rule values, time window, and AND/OR grouping. Some conditions are evaluated when content is served and cannot produce a stored-profile preview. Anonymous profiles are included unless the rules require an identifier.